Showing posts with label telemarketing. Show all posts
Showing posts with label telemarketing. Show all posts

Monday, July 9, 2012

Four Ways For Better B2B Sales Success

If making a sale is hard, just think of opportunities that you will lose if you back away. Remember, the process of generating business leads is complex, and you need to find ways to make these earn. Lead generation is no joke, and if you want your company's lead generation process to succeed, then you have to choose you moves well. Actually, there are several steps that you can take to handle these. Follow these tips, and you will never have a problem converting these B2B leads into real sales. You just have to take careful note:

1. Stay personal – sticking to a script is not just too tasteless, it is also downright canned. And if there is anything prospects hate, it is being scripted. So try a personal approach in your calls. They will appreciate that effort from you.

2. Be choosy – when you are working for a client, make sure that the clients you pick are the ones that you can actually work with. Remember, you cannot please everyone. If you do not want to end being crazy, broke, or both, then choose the ones that will fit your capabilities.

3. Stay passionate – passion is everything, and it can be infectious. If you can convey the passion you feel for a certain product or service, by all means express it.

4. Maintain patience – sales leads do not come right after you finish your pitch on your business appointment or telemarketing call. There is the nurturing process that you have to take. Do not rush, and you will be all right.

These are the best tips to keep in mind in your work.

Monday, May 21, 2012

What Is The Difference Between B2B and B2C Leads

Sometimes, it is the perception of the sales person about what B2C and B2B lead generation is that can make the difference in the sales strategies involved. In fact, the way one defines the two business models can affect the way he approaches the task of telemarketing business leads. That is an important issue, since this can be a huge influence in how you work in the sales leads business. But really, what is the difference between the two?

B2B marketing is focused on the transaction between two companies. Think of it as Apple, Inc. buying their screens from Samsung Electronics. That is how B2B transactions work. Usually, the products being sold here are raw materials needed by the buyer for their manufacturing process. What they produce are then sold to the customers.

B2C marketing, on the other hand, focuses more on selling to the end consumer. Think of Walmart selling to everyday customers in their stores. That is how B2C transactions operate. The thing to remember here is that the products being sold are the finished ones.

Despite these distinctions, there are some who believe that there is no difference between the two. Even so, what matters here is that both strategies require building a relationship between the firms. After all, people are involved here. The better the relationship between the two, the better it is for them. As a marketing strategy, you must be able to consider how you work with these business prospects. In this way, you can increase your chances of getting B2C or B2B leads.

Tuesday, April 17, 2012

Getting Ahead Through Telemarketing

What is the reason why you would choose telemarketing services? You want to get ahead of the competition. Yes, that is a natural aim, since almost all of you entrepreneurs are thinking of the same thing. This makes the goal even more important. This is the reason why lead generation and appointment setting services has become so much more in demand. Not only will it help your business expand, it can also improve the level of customer service that you provide your customers with. Of course, that will depend on how good is the telemarketing company that you outsourced the job to.

But why should you outsource?

First of all, outsourcing to other
telemarketers is usually cheaper. A third party provider of business leads would often cost less for your firm since all they charge is a reasonable monthly fee. Not only those, you also no longer have the need to purchase equipment and train telemarketers since outsourcers have it already. It can be very pricey to hire other people for a job that may only be seasonal in nature. That is why it would be best to simply outsource the job. Another factor is reliability. Unlike other lead generation and appointment setting tools, telemarketing services can deliver far better results.

These are just some of the reasons why outsourcing is so much in demand today. It has been proven to work, and this may actually be the best investment that you can ever make. You should give this a try.

Thursday, April 12, 2012

To Telemarket Or To E-Mail? Which Is Better?

That is a question that has come foremost in the minds of many businesses. After all, when it comes to lead generation, these two are the most common mediums used. But the question is this: which one is going to get the job done? The thing here to remember is that both mediums have their strengths and weaknesses in generating good B2B leads. If you want to maximize your campaigns effectiveness, then you will have to mix and match these two to fit the needs of each prospect you attempt to reach. By personalizing your approach, you are able to improve your lead generation campaign.

Still, to make a more effective impact, it is advisable to have your telemarketers call first. Not only will this enable you to reach your prospects faster, you can also use it to get an opt-in decision from them. Sending an e-mail is good, but it can’t tell you who are the decision-makers in the company, what their positions are, what they want to know, and their process of buying them. In this way, you can figure out which medium will help you get the sales leads you need. You can also use the information obtained to craft content that will attract their attention.

Generating business leads is not a difficult task. As long as you know what you are looking for, then you will be able to get it done. Match your lead generation medium with the business prospects you wish to reach. That will help you maximize the quantity of leads you get.

Monday, March 5, 2012

To Outsource Or Not To Outsource In Telemarketing

For many entrepreneurs, outsourcing is a business concept that has never failed to create a lot fuss. And why not? This is a business strategy that is seen as the savior of businessman, while it seen as a curse for the common worker. For a business owner, this means that they can save more in terms of costs and in the availability of manpower. For a job seeker, this represents the loss of work opportunities that could have been theirs. This observation comes into sharper focus in the area of telemarketing services. Telemarketing is a serious job, one that requires careful handling. Now, why is this job outsourced?

The main reason why this is preferred is because of cost. While the current business climate is changing to address that, the fact still remains. Now, for some firms, there is the issue about skills. There are some jobs that not many people can do, or are trained for it. This shortage could also explain the reason why companies outsource. Sure, locals can be trained for the job, but is it possible to get these local telemarketers up and running quickly? Maybe, if he right people are hired for the job. If not, then we will have to wait and see. And besides, time is gold, and a lot of businesses would want to get all they need.

As for you, do you think that this method is right for your company? This is something that only you can decide on. Still, there is a lot for you to gain with the help of telemarketing purposes.

Monday, February 27, 2012

Factors To Consider In Choosing Your Telemarketing Services

In the information technology industry, what do you think is the biggest problem faced by many companies working here today? Of course, it has a lot to do with the market. It cannot be helped. This is a very dynamic industry. Companies come and go at a surprising regularity. Of course, if you do not want your IT company to end up leaving the race, then you will need some serious assets. And you can get that from good IT leads. Of course, almost all of you are certainly using qualified leads. Now, what makes all the difference is the telemarketing firm you hired for lead generation.

So, how will you choose a good lead generation company?

First of all, check their experience. See to it that the lead generation company you have hired have been able to serve other companies well. While there are many of them all over the world, it is best to leave the job to seasoned personnel.

Secondly, be careful of who you hire. Yes, there are many firms offering to generate IT leads, but there is always the risk that the people you hired are actually frauds. It is best to conduct a background check first before you commit.

And thirdly, compare prices. Since there are many of telemarketing companies that offer lead generation services, they will also compete for customers. And one way they do that is through fees. Shop around the IT lead generation market, and you will find a good deal.

Tuesday, February 7, 2012

Telemarketing is All You Need

These days can be very trying for businesses, considering the level of flexibility and rapidness in which they are supposed to respond to changes in the market. Response that calls for the use of market data. And how can we obtain this? The solution is actually very simple. All you need is telemarketing. Yes, you might scoff at the idea that telemarketing services can be very useful for your company, but there is no doubt that telemarketers can provide a whole lot of benefits. For one, they can penetrate the market better, getting in touch with the people that you want to know about. Second, it is easier to get the most number of responses in this manner. And third, it is much more affordable than the others.

Think about it, this might be your lucky break. Working with a telemarketing company could just be the very thing that you need to stay in business.

Thursday, February 2, 2012

Telemarketing Can Help You Generate Good IT Sales Leads

Of the many businesses that can be said to be incredible in their ability to rapidly expand, none could probably compare to the information technology industry. Perhaps their growth could be best explained by the constant need of all businesses for some level of support from IT products and services. To address this need, there are so many firms now that are offering their services to the interested buyers. Of course, if they want to get a sizable chunk of the market, they will need a lot of IT sales leads. Believe it or not, but the use of such sales leads has proven itself to be the perfect solution. And with the help of telemarketing companies with an extensive experience in the field of lead generation services, you can be sure that you get only the best qualified leads available.

What do you think? Will lead generation services work for you? Try it to find out.

Tuesday, January 17, 2012

Should Your Company Consider Outsourcing To Appointment Setting Services?

The biggest challenge these days that has continuously troubled many firms is competition. And this is a fact that many involved in software sales and development are constantly trying to take care of. For those that want to improve, their best option is outsourcing the task to foreign appointment setting services. Lead generation for software products and services has long been recognized as a valuable means to improve business performance. There are various reasons for that. Some of these can be found below:

To start with, software lead generation services lack the necessary local talent to generate leads. There really is no point in opening jobs locally if there is no one taking the job. This is a problems that has constantly hounded firms. And this happens to be the very problem that foreign telemarketing firms are more than capable of addressing.

The next reason is the speed in producing B2B leads. Take note that qualified leads diminish in value as they get older. This is why companies make it a point to hire a telemarketing agency capable of producing fresh sales leads fast. While there are some local telemarketers capable of doing that, a lot of foreign outfits can do an even better job.

And really, who would want to work with local appointment setting for software agencies that charge high rates? The whole point in being in this business is to earn profits. In this case, qualified leads would have to come from an agency that can produce them cheaply.

Thursday, January 5, 2012

Lead Generation Still Works with Telemarketing’s Help

Businesses, naturally, have to be profitable.And one of the effective ways to make this all happen is by way of using lead generation.When generating business leads, it also means that greater opportunities will begin to come in as well. More sales will also mean more income for your business.This is also the rationale as to why you need the aid of the telemarketing programs for your projects.

You may fail to acknowledge it, but lead generation services are in fact some of the functions which are being done by expert telemarketers. During the past few years, businesses have recognized that good sales could be attained if they’re able to generate leads. Plenty of sales leads will provide you with a good idea on who to sell your goods and services to. With the aid of professional telemarketers, you can reach these prospects, tell them of your services, and discuss the uses of it on their lives and the advantages of it if they make use of your services.

Just be careful of the several telemarketing agencies nowadays. There are way too many of them that you should be watchful and avoid those scams and phonies. Just be diligent in doing your homework and focus on that firm that can surely deliver the best.

In spite of what the so-called “experts” are saying, lead generation is still possible with telemarketing’s help.Think of this as a worthy investment for your business. If it has worked well with others, then it’s more likely to work for you also.

Tuesday, December 20, 2011

Sick of Cold Calling? Then Try B2B Lead Generation Service

For a lot of companies, the use of cold calling service is something that can be seen as a complete waste of time. Aside from getting negative public reaction from people who do not want to be called, there are also other costs that can drive a sales operation down. Of course, there is a way around that. All that is needed is to use B2B lead generation services. For those that have doubts in it, this is actually a very good means for you to get a lot of qualified leads. Good B2B leads are actually a very good means for your company to stay in business.

There are plenty of reasons why you should try a lead generation service:

First – it is effective. It can deliver to your firm a large number of sales leads that you and your company can follow up. All you need to do is to concentrate more on your selling skills.

Second – it is consumer-friendly. No need to worry about those bad cold calls. Thanks to improvements in modern telemarketing techniques, it is possible now for your firm to get a lot of B2B leads. And there is no need for you to be concerned about its negative effects, which is negligible.

Lastly – it is very affordable. By outsourcing the job, you can actually save your firm a lot of time and money. And it’s not only that, it also increases your efficiency in making a sale or closing a deal. The rest can be taken cared of by professional telemarketers.

Sunday, September 18, 2011

The Promise of Telemarketing

If there is one thing for certain, it’s that telemarketing has never failed to deliver what it has promised. And what are the things that it promised? To start with, it can bring marketing leads for a company. These leads are considered a goldmine of information for the firms, from knowing who are interested in what, up to knowing who to call. These types of information are not readily available using other marketing systems. Aside from that, there are other tasks like lead generation or appointment setting that only marketing can do.

Appointment setting services and lead generation services are just some of the tasks that many small and medium companies need. Because of their size, and certainly smaller marketing budget, these would have a harder time gathering sufficient leads for their business. To make it work, they would have to hire the services of professional telemarketers who can deliver marketing leads. The demand for such services is high, which is why professional telemarketing companies have sprouted up all over the world.

Now, searching for the right kind of telemarketing firm is an exercise of caution. Too many stories are found in the Internet these days of firms ending up with the short end of the stick. To avoid it, one must look for the company with the reputation and the skill to get the job done. Background checks, additional research, asking questions, as well as consulting other firms can correct this. It may be a lengthy search, but it’s certainly a huge benefit if one succeeds in finding one.

Friday, September 2, 2011

B2B Telemarketing: Extending Its Hands to the Health Care Industry

The health care industry is just one of the thriving sectors that contribute the most in the national GDP. Apart from serving the public with various products and services, the field has made some business owners millionaires. Investments poured on hospitals, home services, clinics, outpatient departments, pharmacies, ambulant health care facilities, diagnostic laboratories, medical equipment providers and a lot more. Well, this is just the positive side of the story. But the truth is that, not all who gambled their money have come out winners. Only some have succeeded.

Of all the success stories there are in the health care industry, one thing is for sure; they have been very effective in getting new clients through healthcare b2b lead generation and b2b appointment setting. They do not just sharpened the products they offer, and practice generosity in customer service support. Above these things is their commitment to productive campaigns that give them qualified sales leads and business appointments.

B2B telemarketing is one of the avenues that several service providers have used. In fact, they do not do it on their own. They have sought the expertise of telemarketing call centers and made them an extension of their sales and marketing team. The initial reward they reaped is cost reduction. They were spared from the huge costs of running their own marketing activities. With a BPO partner, they only have to pay for lesser expenses. And most importantly, an overwhelming ROI follows. This can be your best solution. Achieve business growth by contracting a trustworthy outbound call center.

Wednesday, July 20, 2011

Business to Business Lead Generation through Telemarketing

Business to business lead generation is a vital strategy that many companies employ for their marketing endeavors. It has been tried and tested by business firms. It is slowly making a mark on businesses because it builds up the interest of prospects and has a greater chance of success rather than hardcore selling tactics. Salespeople that try and push the products and services that they offer can only spell disaster both in their sales outputs and to the business they represent.


Lead generation takes on a more consultative approach in selling a business' products and services. Still, without the right tactic, this marketing strategy will always fall short on achieving success. Getting outbound call center services is the right way to go to generate leads for just about any industry known to man. There are a number of contact centers available that provides this service.


The use of telemarketing to generate business leads for a business is highly necessary if they want to achieve greater and faster results from their marketing campaign. These telemarketing companies are able to train highly skilled professionals that can get the attention of valid prospects for a business. This, along with the direct line of contact that is created, will generate a greater and more positive impact for a business' lead generation endeavors.

Thursday, May 26, 2011

What is the Right B2B Call Center for You?

Outsourcing your telemarketing campaign is definitely a good idea to rack up more income from new sales opportunities. Still, the question remains as to which is the right B2B call center to outsource the campaign to? Here are some of the things that business owners may want to check out when in search for the right outbound call center.

• Positive client feedback
• Highly experienced telemarketing staff
• Expertise on account management
• Reasonable pricing for the outsourced service
• A good track record of successful marketing campaigns
• Financial stability for the call center
• Flexibility of the telemarketers in handling calls
• Proactive staff
• Understanding of the campaign's goals
• Quick and secure pipeline

Once the business puts gets a check mark for most (if not all) of the items on this checklist, then by all means they can readily handle campaigns. Companies can outsource their marketing campaign to the call center of their choosing. The main reason why business owners should be aware of these things is because securing these items on the checklist means a profitable outcome for their marketing campaign. Failure to follow most of the items on this list will let the campaign fall faster than it has been started. On the other hand, carefully checking out these items ensures the business of a great increase towards their rate of income.


Wednesday, May 4, 2011

B2B Call Centers: Your One Way Ticket to Success

Many business organizations have failed in their B2B telemarketing campaigns time and time again. In-house telemarketing is very tempting. To start with, the initial cost is low and this can lure businesses owners who are tight on budget. However, they fail to notice that in order to keep the campaign in a straight path they have to constantly fuel it with the right supplies. This means that they have to shell out money constantly to keep it for over long periods of time. Not only do they need to maintain the computers, they need to update the agents as well.

In order to become successful from one's B2B telemarketing campaign and to avoid spending a whole lot of money in the process, it is better to outsource it to a B2B call center instead. These firms hold many expert telemarketers that are highly capable in catching a prospect's interests even within the first few minutes in their cold call. They can then start a heated conversation with their client's prospects which can lead to a very high chance to end in a business transaction.

B2B call centers are equipped with state of the art technology to ensure the quality of the calls. They constantly update the software and the hardware to guarantee great service. Outsourcing to B2B call centers enables the campaign to be lead in a straight path. This way, business organizations can be lead on a one way ticket to their financial success and their high competitive standing.


Friday, April 8, 2011

Doing B2B? Don't Hard-Sell, Get Appointments

For any B2B firm that employs telemarketing services to generate sales, it usually also means that they have lead generation done for them so they can get B2B leads. And when you give professional telemarketers the leads they need, then they are sure to be able to generate income for your company. Many others have chosen to outsource their telemarketing needs with outbound telemarketing call centers to get them the sales they need. However, just what exactly should telemarketing be doing for B2B firms?

Well, the answer is appointment setting. When it comes to B2B, getting a closed deal or sale through the phone just won't happen with the snap of a finger. No, it's going to take a lot more than just a single phone call to make your prospect decide to go into contract with you. And the error that some firms have is that even if they are mainly doing B2B transactions, they still hard-sell their products and services through telemarketing. However, this shouldn't really be done since this disinterests your prospects and you might as well kiss your sale goodbye if you try hard-selling through the phone.

Appointment setting, however, gets you in contact with the prospect. And instead of hastily presenting costs right there and the, you give your prospect something to think about. And if he agrees to an appointment, then it's all up to you and your marketing professionals to make sure that you get a closed deal or a sale.

Thursday, April 7, 2011

The Looming Importance of Telemarketing in Market Surveys

Prospects are most likely to respond to a market survey than to an unsolicited selling tactic. Why is this so? Well, people are just participative when their opinions are sought. Giving them voice is one way of motivating them to cooperate with a marketing campaign, especially when it comes to expressing their opinions about a particular good and/or service. No one can take away the fact that customers are just fond of giving reviews and comments, chiefly when the interviewer knows how to engage the respondents.

This opportunity to get the side of the target market is a good advantage to conduct market surveys. Companies in Singapore are now discovering the looming importance of committing to market research programs. The information that they are able to extract from interviewing both prospective and existing clients provides great help in their future operations. They can shape their products according to customer preferences and implement marketing campaigns that have an impact to the general public. Needless to say, they can gain competitive advantage when they know what are up on the sleeves of their competitors. With whatever the consumers confess, the main use of the results is to enhance their strengths and put an end to their weaknesses.

However, information gathered through market surveys can only provide valuable help if it is accurate and up-to-date. Therefore, business entities in Singapore should make use of a medium that is capable of producing the much-needed data quality. Among the available ones, telemarketing proves to be the most qualified. Aside from finishing a marketing campaign faster than any other channel, telemarketing is guaranteed to produce good results. This is so because interviewers engage in direct communication with the prospects themselves. Although underrated by some, the use of the telephone is a perfect way to get both quantitative and qualitative data through the use of the skills possessed by professional telemarketers. So, if you believe in the power of telemarketing, get your firm a telemarketing company and commence the first of the many campaigns that you will be undertaking.

Wednesday, January 26, 2011

The Nuts and Bolts of Effective Cold-Calling Services

In telemarketing, cold-calling is one of the most crucial function in lead generation. Through this service, the end result of the entire program is determined. Poor teleprospecting job sprouts poor sales leads. However, if done properly, qualified sales leads are assured to be generated.

Therefore, it is important that companies in the United Kingdom ought to choose a telemarketing partner that performs exceptionally in cold-calling, not a pretentious firm that hastens a campaign but with mediocre results. British firms have to know the nuts and bolts of cold-calling services and here they are:

• Cold-calling is definitely not a numbers game. It is on the quality of the prospects where cold-calling's function is focused, not on the ability to gather a large sum of poor leads.
• Call guides must be well-written. All call centres are using call scripts as a guide for the agents. The content of this set of instructions must be evaluated first by British clients. The details must be directed in qualifying a sales leads, excluding unnecessary stuffs like asking for a day's weather.
• Cold-callers' abilities. Human factor is still the dominating aspect which will determine the success of teleprospecting. Even with good scripts, incompetent telemarketers are going to destroy the entire lead generation program. It is then a necessity that outsourcers ensure the capability of their employees. A set of skills which range from marketing to verbal communications must be satisfactory.
• Digging up of information before initiating a call. No cold-caller can qualify a sales lead without doing a research before he/she makes a phone call. Gaining knowledge is an advantage in keeping up a conversation over the phone and revealing the level of interest that a prospect has.

A general rule in picking an outsourcer of lead generation for UK firms is to assess cold-calling practices of a particular telemarketing firm. Clients must be satisfied with how teleprospecting is done before jumping into a final decision.

Thursday, January 13, 2011

Increase Your Appointment Setting Potentials with Telemarketing

Tired of fewer businesses coming your way? Then perhaps it’s time for you to try something different. This has been use by many firms, and it has given them very satisfactory results. It’s effective, at the same time is also affordable. It’s been around for many years, and you might have heard of this already. It’s called telemarketing. It’s the most effective means for your firm to increase the number of appointment setting that goes into their business. You can’t believe just how useful a telemarketer is in doing this kind of work. You might consider them as a valuable asset in your marketing campaign.

Telemarketing has always been known as the best in appointment setting services. From lead generation to making a sale, professional telemarketers are good in what they do. They can perform surveys, conduct researches, open up new markets, or simply strengthening your base of operations. The nice thing about this is that they can do these all using only the phone. How’s that for a simple marketing medium? It’s fast, personal, and great in finding new prospects and business partners

B2B telemarketing is just one of the many facets of marketing, but this particular area is a fast rising zone. More and more firms are in need of companies to do business with, and they need appointment setting services in order for them to discover new markets and business opportunities. It’s a good thing that telemarketing can do that job pretty well. You just have to try it to see it.